TERMS AND CONDITIONS
For any questions about our terms, booking, dive or any of our products please call 02 9042 2000.
Minimum age is 12 years, 12 – 18 years old must be accompanied by a legal guardian on the day of the jump.
Maximum weight for any person to do a tandem jump is 110kg. A surcharge will apply between 95 and 110kg.
As your dive will be an exhilarating experience we will endeavour to ensure that this will happen.
Your booking time is not your jump time. It is your check in time only. Please make sure you arrive at your checkin time so there will be no delays to your jump.
The weather is a major factor of this exhilarating activity. Your jump, unless the weather plays a part, should only take between 1 – 2 hours but we say to allow half a day.
We have a fully licensed restaurant where you can buy a snack or have a coffee so if the day is not in your favour all is not lost.
Bookings are non-refundable however if you need to change your booking date or checkin time we require a minimum of 24 hours prior notice. If less than 24 hours prior notice is received a rebooking fee of $100 per person will be charged.
Should weather or any other circumstances outside our control prevent your jump proceeding,
all payments remain valid for the period of your voucher plus a further 30 days.
If you have paid a deposit to secure a booking this may be transferred to another person. Failure to check in for your skydive forfeits your deposit.
If you are travelling or you have limited dates available, we strongly advise you choose booking insurance ($30 per person). This must be paid at the time of booking so that you can receive a full refund (excluding the $30 insurance).
There are no refunds without booking insurance.
There are no refunds on gift vouchers but these are transferable whilst valid, they may be extended
for an extra 30 days by paying a fee of $50 per person.
There is no extension of time if your voucher has been expired for over 30 days.
Personal Accident Insurance
Video and Photo Packages